Satisfaction Guarantee

Nation Cleaning – Satisfaction Guarantee (Premium Package)

We want you to feel confident when booking our Premium Package. That’s why we offer a 48-hour satisfaction guarantee.


1. What’s Covered
If a stain or odour reappears within 48 hours after we complete a Premium Package cleaning, we will return to re-clean the affected area at no additional cost.

2. Conditions

  • You must notify us within 48 hours of the completed service.
  • A clear photo of the issue must be provided at the time of notification.
  • The guarantee applies only to the original area(s) we serviced.
  • This guarantee does not cover new stains, spills, or odours that occur after the cleaning.

3. How to Claim

To request a return visit under this guarantee, please contact us.